Award-winning customer service is a big reason for Sierra's solid reputation and long-time customer loyalty.
high standards we set for our technical service representatives allow
us to provide the prompt, knowledgeable service our customers rely on.
When you need service, we`ll have a technician on-site in four hours or
less - you have our word on it.
Our technical staff:
Is highly certified and skilled, and among the highest paid in the industry
Has an average of 10 years of experience
Our technicians are trained in our Xerox authorized training facility
Is factory-certified and receives extensive manufacturer training on new products and models
Has extremely low turnover, resulting in long-term, satisfied technicians who know you and know their stuff.
Sierra Office Solutions also
offers product training to customers to ensure that they`re comfortable
using the equipment and can optimize use of the technology at their
fingertips. We've built our reputation on the belief that personal,
one-to-one service is the way to help businesses reach peak efficiency,
productivity and satisfaction. Just wait till you see what we can do for