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 Award-winning customer service is a big reason for Sierra's solid reputation and long-time customer loyalty.
The
high standards we set for our technical service representatives allow
us to provide the prompt, knowledgeable service our customers rely on.
When you need service, we`ll have a technician on-site in four hours or
less - you have our word on it.
Our technical staff:
- Is highly certified and skilled, and among the highest paid in the industry
- Has an average of 10 years of experience
- Our technicians are trained in our Xerox authorized training facility
- Is factory-certified and receives extensive manufacturer training on new products and models
- Has extremely low turnover, resulting in long-term, satisfied technicians who know you and know their stuff.
Sierra Office Solutions also
offers product training to customers to ensure that they`re comfortable
using the equipment and can optimize use of the technology at their
fingertips. We've built our reputation on the belief that personal,
one-to-one service is the way to help businesses reach peak efficiency,
productivity and satisfaction. Just wait till you see what we can do for
your business! |
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